Recommended One Way Cargo Van Rental Uhaul Superior – Have you rented a U-Haul truck or van in the past few years? If so, you may have noticed that your final rental cost was significantly higher than the initial published price. This illegal marketing practice, used by other companies, including Airbnb, has been alleged in a new proposed class action nada.
If you have entered into a lease with U-Haul in Quebec since November 18, 2017, and paid more than the initially posted amount, excluding GST and QST or other taxes, you may be a potential class member in a new class action lawsuit.
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Quebec’s Consumer Protection Act (CPA) prohibits merchants from charging more than the advertised price and imposes a duty on merchants to ensure that consumers are sufficiently informed of any important facts, the complaint states. The CPA also prohibits dealers, such as U-Haul, from misleading consumers by offering them the prospect of lower prices than the prices they will end up paying.
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However, the U-Haul class action alleges that the defendants adopted several schemes to advertise rental vehicles at prices lower than the actual price consumers end up paying.
“A number of programs have been adopted in the context of car rentals in order to give consumers the impression that they have access to rental prices that are not, in reality, the prices they will have to pay in the end.”
As a result of these alleged “deals”, consumers do not know the exact price they will have to pay when they see the advertised price for a car rental. In fact, the complaint points out, “the actual price is always higher than the price initially posted” by U-Haul.
U-Haul’s class action lawsuit condemns this behavior and alleges that U-Haul systematically violates consumer protection laws “by announcing, on their website, in their mobile app, as well as in various advertisements and notices, lower prices than the price ultimately charged. Cars, vans and trucks”.
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The representative plaintiff, Benjamin Viot, seeks to put an end to this “harmful practice” and to receive a reduction in the rental price equal to the amount exceeding the advertised price as well as punitive damages.
Upon first opening the U-Haul website, a picture of a truck appears with a $19.95 price ad for truck rental accompanied by the words “Haha move from $19.95 plus mileage/fees”. However, this advertised price is usually much lower than what consumers will end up paying.
There are five steps involved in renting a U-Haul truck or van. These steps include submitting rental criteria to U-Haul, upon which an initial price is provided, selection of use dates, insurance and other features.
According to U-Haul’s class action lawsuit, it wasn’t until the fifth step that the rental truck’s total was disclosed detailing the charges, which now include an additional amount for “environmental charges.”
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The customers then proceed with the order, but are not charged at the time of the order, the U-Haul class action claims. The rental fees are paid only after the customer returns the vehicle, when the number of kilometers is known.
The fees are systematically higher than the initial estimated price, as well as the most advertised price of $19.95, the U-Haul class action claims.
The class action alleges that regardless of whether a consumer sees a price posted for the first time on a truck, on U-Haul’s website or mobile app, U-Haul systematically fails to post the full price.
U-Haul’s advertised prices, according to U-Haul’s class action filing, do not include environmental fees, which are added to each leased vehicle. Additionally, for vehicles advertised at $19.95, and contrary to advertising claims, the base price varies, especially when demand is high. Finally, the advertised prices do not include the payment for each kilometer driven by the consumer, although this price per kilometer is an integral part of the U-Haul rental price.
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After a three-year class action lawsuit, Airbnb settled a lawsuit in Quebec that claimed the company violated the purchase price by posting prices on its platforms but adding additional charges at checkout. The Airbnb class action was filed in August 2017 in the Superior Court of Quebec. Charging the extra fees at the checkout stage is a practice similar to what U-Haul allegedly uses, and is being condemned by consumers across the county.
Have you rented a truck or van with U-Haul? Was more charged than advertised? Share your story with us in the comments below!
Prospective class members are represented by Hadekel Shams S.E.N.C.R.L., Grenier Verbauwhede Avots inc. and Trudell Johnston and Esperance.
U-Haul’s class action lawsuit is Benjamin Viot v. U-Haul Co. (nada) Ltée et Wet Team Associates, inc., se No. , Nada.
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Please note: Top Class Actions is not a settlement manager or law firm. Top Class Actions is a legal news source reporting on class action lawsuits, class action settlements, drug abuse lawsuits and product liability lawsuits. Leading Class Actions does not process claims and we do not advise you as to the status of any class action. You should contact your settlement manager or attorney for updates on the status of the claim, the claim form or questions about when payments are expected to be mailed.
U-Haul accused of illegal advertising scheme in class action lawsuit Have you rented a U-Haul truck or van in the past few years? If so, you may have noticed that your final rental cost was significantly higher than the initial price… read more
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Unfortunately, many people who drive U-Haul trucks are inexperienced in driving large vehicles and can cause a truck accident that injures other drivers, motorcyclists and pedestrians. Sometimes, the companies that rent U-Haul trucks do not maintain the trucks properly. This can lead to accidents that can injure others and the driver and passengers of the UHaul truck.
If you or a loved one has been injured in a U-Haul truck accident, or if a family member has been killed, contact an experienced truck accident attorney at (570) 399-0406 or through our online form for a free, no-obligation consultation as soon as possible.
We are happy to discuss the circumstances of the accident, help you understand your legal options and provide a free case review.
U Haul Accused Of An Illegal Advertising Scheme In Class Action Lawsuit
There are many different types of U-Haul vehicles, including vans, moving trucks and trailers.
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